Purple Information Technologies (wadipurple.com) provides hosting services to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. All registered clients of Purple Information Technologies (wadipurple.com) agree to and are subject to our Acceptable Use Policy, Privacy Policy, and the following Terms of Service:
Clients acknowledge that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of Purple Information Technologies (wadipurple.com), and that damages resulting from any interruption of service are difficult to ascertain. Therefore, clients agree that Purple Information Technologies (wadipurple.com) shall not be liable for any damages arising from such causes beyond the direct and exclusive control of Purple Information Technologies (wadipurple.com).
Subscriber further acknowledges that Purple Information Technologies’ (wadipurple.com) liability for its negligence may not, in any event, exceed an amount equivalent to charges payable by the subscriber for services during the period damages occurred. In no event shall Purple Information Technologies (wadipurple.com) be held liable for any special or consequential damages, loss, or injury.
Indemnification Policy
You agree to use all Purple Information Technologies (wadipurple.com) services and facilities at your own risk. Purple Information Technologies (wadipurple.com) specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall Purple Information Technologies (wadipurple.com) be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential, or other damages.
Clients agree that they shall defend, indemnify, save, and hold Purple Information Technologies (wadipurple.com) harmless from any demands, liabilities, losses, costs, and claims, including reasonable attorney’s fees asserted against Purple Information Technologies (wadipurple.com), its agents, its customers, officers, and employees, that may arise or result from any service provided, performed, agreed to be performed, or any product sold by its customers, its agents, employees or assigns.
Clients agree to defend, indemnify, and hold harmless Purple Information Technologies (wadipurple.com) against liabilities arising out of any injury to person or property caused by any products sold or otherwise distributed in connection with Purple Information Technologies (wadipurple.com) network.
Purple Information Technologies (wadipurple.com) reserves the right to intervene with any website/data hosted on its servers/network in the interest of its clients. Any material supplied/hosted by a client that is infringing or allegedly infringing on the proprietary rights of a third-party copyright owner is subject to removal from Purple Information Technologies (wadipurple.com) servers/network. Purple Information Technologies (wadipurple.com) shall be the sole judge of what violates this policy.
Billing
At this time, we bill monthly, quarterly, semi-annually, and annually, depending upon the plan. We provide a 7-day money-back (refund) guarantee. Each refund request must be submitted using our support ticket system located at (my.wadipurple.com). Each refund request is evaluated on a case-by-case basis – depending on the situation, no refund, full refund or partial refund will be issued. If a refund is not issued, an account credit may be issued.
Purple Information Technologies (wadipurple.com) will only issue a refund or credit within 30 days after the initial sign-up date of the service. Therefore, Purple Information Technologies (wadipurple.com) retains the right to grant or deny any refund or credit request – not affected by the date.
For some special offers, the money-back guarantee day will be varied; Domain Name registration/transfer fee(s) and servers are non-refundable. Crypto Currency, Alipay and WeChat payments are non-refundable but may receive an account credit. To prevent abuse, only a client’s first invoice is eligible for a refund, unless stated otherwise.
We accept Visa, Mastercard, American Express, Discover Card, PayPal, Alipay, WeChat Pay, and Crypto Currency. All services are set up, free of any fees or charges. Clients are encouraged to pay by credit or debit card, as it is the easiest way to handle payments at this time. There are no contract periods but for each successive period, your contract is automatically renewed unless we are notified otherwise.
Uptime Guarantee
Purple Information Technologies (wadipurple.com) offers each client with a 99.99% uptime guarantee. If a 99.99% uptime (measured per month) is not met, clients may be eligible to receive a credit(s) based on the situation and amount of downtime. However, credit(s) may not be provided for certain events such as DDoS (Distributed Denial of Service) attacks, scheduled maintenance, reboots, hardware replacements, and null routes. In order to receive a “compensation” credit, the client must do so by making a request by opening a billing ticket or by emailing support. The compensation in most cases won’t exceed the original client’s payment and it is to be decided/granted on a case-by-case basis.
Purple Information Technologies (wadipurple.com) network is DDoS (Distributed Denial of Service) protected, we cannot guarantee any level/type of protection. We are often able to protect against various types of attacks up to 20 Gbps. Attacks that are larger than this will result in the target IP address being null-routed. We are not responsible for any downtime or performance decreases caused by DDoS attacks.
Limitation of Liability
Purple Information Technologies (wadipurple.com) shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from Purple Information Technologies (wadipurple.com) servers going offline or being unavailable for any reason whatsoever.
Furthermore, Purple Information Technologies (wadipurple.com) shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any website from one of Purple Information Technologies (wadipurple.com) servers. All damages shall be limited to the immediate termination of service.
Late Payments
All services are billed according to the date that they were first activated. If you do not pay for service renewal within 5 days after the due date, your service will be suspended. If you do not pay for service renewal within 30 days after the due date, your service will be terminated. Services suspended for late payment can be automatically re-activated and renewed by paying the overdue renewal invoice through the client area.
Disclaimer
Purple Information Technologies (wadipurple.com) cannot be held liable for system downtime, crashes, or data loss. Purple Information Technologies (wadipurple.com) has the right to terminate, suspend, or cancel any client and or any service without notice or refund. We cannot be held liable for any predicted estimate of profits/income that a client would have gained if their service was functioning.
Certain services provided by Purple Information Technologies (wadipurple.com) are resold. Thus, certain equipment, routing, software, and programming used by Purple Information Technologies (wadipurple.com) are not directly owned or written by Purple Information Technologies (wadipurple.com).
Moreover, Purple Information Technologies (wadipurple.com) holds no responsibility for the use of our clients’ accounts. If any of our terms, policies, or conditions fail to be followed, the client account in question may be deactivated as well as all services/products attached to it. We reserve the right to remove any account without advance notice for any reason without restitution as Purple Information Technologies (wadipurple.com) sees fit.
Purple Information Technologies (wadipurple.com) is not responsible for any client’s files, data, or actions. FURTHERMORE, Purple Information Technologies (wadipurple.com) retains the right to change any or all of the above Policies, Guidelines, and Disclaimer without notification.