WordPress Management Dubai

Yes, our website maintenance service really does! As soon as you’ve actively subscribed to a plan, you may submit an unlimited number of requests to our Help Desk Support team. Each individual task is limited to approximately 30 minutes, but there’s no limit on the number of 30-minute tasks you can send us each month.

If you have 3 websites that you would like us to maintain and manager, you’ll need 3 separate plans. If you have 5 or more websites please contact us for custom pricing. If you have more than one website on a multisite network we require that you sign up for a plan.

Once you sign up for the plan that makes the most sense for your WordPress website, you’ll receive a welcome email with details about how to securely send us your login credentials for both WP admin and FTP. Once we have received this information, we’ll have your plan fully implemented in 24-48 hours.

Fully-implemented means that one of our support engineers has logged into the site, connected it to our remote maintenance system, performed a manual test of the remote backup process, and manually perform any outstanding core/plugin updates.

We take our time to properly optimize everything for your unique core files, theme and plugins, making sure to not cause any downtime or potentially compromise your site.

E-commerce sites require additional support in order to properly manage them, so it’s imperative that we dedicate the necessary resources in order to keep your site fast and secure with 100% uptime.

We accept all major credit cards and debit cards, including Visa, Mastercard, American Express, and Discover. It is also possible to pay with Mobile Wallets, Bank transfer, or PayPal. You also have the option to setup an automatic recurring payment to be automatically deducted from your card every month.

Yes, you can upgrade or downgrade whenever you want. Our plans are highly scalable to always fit your business needs and requirements.

We will notify you by email every month of the recurring due payment. If you choose not to renew, we will save all your data for a period of time. During this time, your website & email addresses will be closed. After that period, if you didn’t renew, your website data will be automatically deleted.

Cancelling your Purple plan is simple. You can do it yourself, by navigating to the "services" section on your account with us and request cancellation. We guarantee no contracts and no hidden fees. You're free to cancel the service at anytime.